Terms and Conditions – Ride and Seek (R&S)

Prices, Reservations and Payment
Our prices are in Euro’s. To reserve your trip, we require a deposit of Euro 500 per person. The balance of your payment is due 90 days prior to departure. If reserving your trip within 90 days of departure, full payment is required. To complete your reservation, you must complete, sign and return a Traveller Information Form and an Acknowledgement of Risk, Release and Indemnity within 14 days of the receipt of your confirmation package, which will include these forms. These forms include additional terms and conditions of travel, including limitations of our obligations to you.

Single supplement
We charge a single supplement to individual travellers who wish to ensure that they have private rooms throughout a trip as shown on the booking form. If stipulated on the booking form that a single traveller would like R & S to find them a roommate we will try our best to fulfill this request. In event that we are unable find a roommate though the client will be liable to pay the single supplement fee before the trip commences.

Cancelling/Switching Trips
If you must cancel your reservation, the fees for doing so are as follows:

DAYS PRIOR TO DEPARTURE CANCELLATION FEE
91+     Admin fee – Euro200
61-90    25% of trip price
31-60     50% of trip price
0-30     100% of trip price
   
For reservations cancelled with at least 61 days advance notice, we will apply your cancellation penalties to a future reservation – no questions asked! This credit will be valid for travel within 12 months of the date of cancellation.

Cancellation Insurance
We strongly recommend you purchase cancellation insurance to protect yourself from unexpected circumstances that may cause you to cancel your trip.

Cancellation by Ride and Seek
R & S reserves the right to cancel any trip at any time for any reason determined in our sole discretion, including if there are too few participants, or if the quality of the trip or the safety of travellers is judged by R & S to be compromised. In such a case, refund of payments received by R & S shall constitute full and final settlement. In the event of cancellation, R & S is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets or other unrecoverable travel costs.

Preparing for Your Trip
Our trips entail risks—and rewards—beyond those encountered at home. We count on our travellers to ensure they are healthy and fit; to read our pre-trip materials about clothing, training and medical requirements; and to appreciate that in some countries local living standards, practices, services and accommodations may differ from those in their own countries.

Travel Documents and Passports
The visa and passport requirements of countries to which we travel vary according to the nationality of each traveller and may change at any time for reasons beyond our control. Although we endeavour to provide you with accurate information about these requirements it remains the responsibility of each traveller to verify that he or she has the appropriate travel documents for his or her nationality. R & S is not liable for any expenses or costs arising from any traveller being prohibited from entering a country scheduled to be visited on a trip.

External Travel Services
R & S may recommend the services of external travel companies or other support services in response to requests made by travellers for services outside of the scope of a R & S trip. Although we endeavour to recommend only companies that provide the highest levels of service and work closely with them to try to obtain special treatment for R & S travellers, we do not guarantee the services provided by third parties. R & S is not liable for any injury, expenses or costs arising from any services, or lack thereof, provided by any third party nor the standards of care which travellers experience when using those services.

Health
By sending a deposit toward your trip purchase and returning your Traveller Information Form, you certify that you do not have any physical condition or disability that would create a hazard for you or other travellers and that you have received all appropriate or necessary vaccinations indicated by your proposed trip. Please consult your doctor.

Insurance
Before travelling on a trip, we strongly recommend you review your personal insurance and health insurance to ensure you have coverage appropriate to meet your needs, and the needs of your family and dependants, in case of any loss of property or illness, injury or death.

Limitation of Liability, Release and Indemnity
When pricing each R&S trip, we strictly and expressly rely on each traveller to read, sign and return our standard Acknowledgement of Risk, Release and Indemnity form. This document will be sent to you after you have paid your initial deposit. If you wish to review it prior to sending your deposit, email us at info@rideandseek.com and we will send one to you. Please read it carefully. The document must be completed and returned to us at least 100 days prior to the trip’s departure. Our receipt of the completed and signed form will complete your reservation.*